Point Defiance AAZK Chapter welcomes you to Tacoma to enjoy the 51st annual AAZK National Conference. We are pleased to offer many unique opportunities from learning in Professional Certificate Courses to experiencing the beauty of the Pacific Northwest on Zoo Day with visits to both Northwest Trek Wildlife Park and Point Defiance Zoo & Aquarium. ​​

2026 AAZK National Conference

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  • September 13 - 17, 2026
  • 5400 N Pearl St
    Tacoma, Washington
    United States
    98407

Event Workshops

Professional Certificate Course - Advanced Husbandry Of Marine Mammals - Sponsored By Polar Bears International

September 14, 2026  13:00 - 17:30
Fee: $0.00
Seats Remaining:10

This course occurs from 1:00pm-3:00pm, 3:30pm-5:30pm on Monday, Tuesday, and Thursday. Professional certificates are awarded to individuals who attend all 12 hours of the course and pass a written test issued at the conclusion of the course. Attendees of an AAZK Professional Certificate Course (PCC) will not be able to sign up for other workshops. In the event that your desired course reaches capacity, you will be notified and added to a waitlist. 

The Point Defiance Zoo & Aquarium maintains a diverse collection of marine mammals. During this course, we intend to highlight our strengths and pass along advanced husbandry practices which we hope will benefit marine mammal collections around the country.

Course attendees will leave with a better understanding of marine mammal husbandry of pinnipeds, polar bears, and sea otters, their environmental needs, and how to maintain and document animal wellbeing, training and enrichment.

Limited Workshop - Stronger Themes For Stronger Impact: Crafting Keeper Talks That Truly Land

September 15, 2026  13:00 - 15:00
Fee: $0.00
Seats Remaining:51

This Limited Workshop takes place on Tuesday, September 15th from 1:00pm-3:00pm in Venice 4 at Hotel Murano. Attendees may only register for a maximum of two (2) limited workshops (60 participant workshop).

Presented by: Nicole McCormick and Amy Hale of Point Defiance Zoo & Aquarium

Many of us want to deliver talks that are more engaging and meaningful, but it can be challenging to know where to start… especially when it comes to developing a theme. Interpretive themes can sometimes feel abstract, overly academic, or like a thing that only educators worry about. In reality, though, a strong theme is one of the most keeper-friendly interpretive tools available. A strong theme statement clarifies your purpose, helps you know what belongs in your talk (and what doesn’t), and gives your audience a clear and memorable idea to walk away with. This interactive workshop breaks down the idea of “theme” into practical and approachable steps. It is designed specifically for keeper talks, but useful for anyone who delivers public presentations. Through hands-on activities, group challenges, and real-world practice, participants will practice creating and using themes. We’ll explore how a well-crafted theme not only boosts your confidence as a presenter but also makes it easier for guests to follow your storytelling narrative and to connect emotionally with the animals in your care. At the end of the session, you’ll walk away with simple tools and tested strategies that will help you build talks that are clearer, more intentional, and far more impactful – all by embracing the power of a strong theme.

Limited Workshop - Forging Effective Working Relationships Between Zoological & Facilities Staff

September 17, 2026  13:00 - 15:00
Fee: $0.00
Seats Remaining:47

This Limited Workshop takes place on Thursday, September 17th from 1:00pm-3:00pm in Venice 4 at Hotel Murano. Attendees may only register for a maximum of two (2) limited workshops (60 participant workshop).


Presented by: John Joy and Haley Withers of Northwest Trek Wildlife Park


Successful operations of zoos and aquariums largely rely on the expertise and efforts of diverse frontline staff. Notable among these are zoological staff – responsible for the care of the charismatic wildlife ambassadors inherent to such institutions – and facilities staff – responsible for the integrity and upkeep of animal exhibitry, holding spaces, and shared infrastructure. Establishing cooperative working relationships between these two departments is essential to achieving a high caliber of zoo operations, quality animal welfare, and positive employee satisfaction. All too often, however, these relationships are strained and ineffectual. Presented jointly by staff representatives from both areas, this clinic focuses on keeper professional development through an in-depth exploration of matters fundamental to forging effective keeper-maintenance working relationships. Subjects include defining shared goals and objectives; establishing clear communication practices and encouraging open communication channels; clarifying expectations and timelines while considering practicality, feasibility, and multiple perspectives; and tips for fostering a collaborative culture of mutual respect and appreciation founded in empathy and understanding. Presenters will round out the session by sharing success stories of substantial interdepartmental projects undertaken at Northwest Trek Wildlife Park in Eatonville, WA,
followed by a roundtable Q&A.